Website reachability issues

Incident Report for amazee.io

Resolved

This incident has been resolved.

Posted Nov 07, 2019 - 15:33 UTC

Update

Our hosting provider is in the process of restarting part of their network equipment, this should solve the problems we're experiencing. During this time we expect short 5-10 second outages of the websites. We're actively monitoring the situation.

Posted Nov 07, 2019 - 14:31 UTC

Monitoring

The situation has stabilized again, we're continuing to monitor the situation.

Posted Nov 07, 2019 - 13:57 UTC

Update

Our hosting provider has put up their own statuspage: https://cloudscale-status.net/incident/78
We're actively coordinating with them to check the situation

Posted Nov 07, 2019 - 13:49 UTC

Identified

We're experiencing another round of instabilities. We're in contact with our hosting provider to investigate where the problem could be.

Posted Nov 07, 2019 - 13:45 UTC

Monitoring

All sites have recovered, we're actively monitoring the situation.

Posted Nov 07, 2019 - 13:40 UTC

Update

We are continuing to investigate this issue.

Posted Nov 07, 2019 - 13:37 UTC

Investigating

Our monitoring shows some sites hosted on ch1.lagoon having issues being reached, we're investigating.

Posted Nov 07, 2019 - 13:37 UTC