We will conduct an additional maintenance window on all AWS clusters this week.
A change that is being rolled out by AWS starting 1st October 2023 on the shared file system Infrastructure (AWS EFS) can lead to unavailability of the shared file system on the current configuration. As we observed an outage with one of our customers, we decided to add this maintenance window to get the configuration updated and ensure the stability of the platform.
**Availability Impact** High availability workloads should see no impact; standard availability workloads will see similar pod rescheduling as during regular maintenance. Posted on
Sep 25, 2023 - 18:15 UTC
We will conduct an additional maintenance window on all AWS clusters this week.
A change that is being rolled out by AWS starting 1st October 2023 on the shared file system Infrastructure (AWS EFS) can lead to unavailability of the shared file system on the current configuration. As we observed an outage with one of our customers, we decided to add this maintenance window to get the configuration updated and ensure the stability of the platform.
**Availability Impact** High availability workloads should see no impact; standard availability workloads will see similar pod rescheduling as during regular maintenance. Posted on
Sep 25, 2023 - 18:15 UTC
We will conduct an additional maintenance window on all AWS clusters this week.
A change that is being rolled out by AWS starting 1st October 2023 on the shared file system Infrastructure (AWS EFS) can lead to unavailability of the shared file system on the current configuration. As we observed an outage with one of our customers, we decided to add this maintenance window to get the configuration updated and ensure the stability of the platform.
**Availability Impact** High availability workloads should see no impact; standard availability workloads will see similar pod rescheduling as during regular maintenance. Posted on
Sep 25, 2023 - 18:15 UTC
Live traffic is not affected; we mostly see this incident causing issues on actions where we integrate with Fastly, e.g. Certificate Updates, Domain Updates or Changes to Fastly Services.
Sep 21, 13:09 UTC
Resolved -
This incident has been resolved.
Sep 12, 07:23 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 10, 22:03 UTC
Update -
We're working on a permanent solution for this issue - Customers who see deployments on US2 are stuck in New can contact support to get stuck deployment fixed.
Sep 8, 17:18 UTC
Identified -
We have identified the issue - It only affects a small subset of deployments from progressing. Our Engineers are looking into solving the problem.
Sep 8, 16:42 UTC
Investigating -
Deployments on us2.lagoon are blocked from starting and stay in "New" status. We are looking into resolving this issue. There is no impact on site availability.
Sep 8, 16:05 UTC