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What is

General Operational
API   Operational
Deployment Infrastructure   Operational
Nameservers   Operational
dev1.compact   Operational
Switzerland Operational
zh1.cluster   Operational
zh1.single   Operational
zh2.single   Operational
zh1.compact   Operational
zh2.cluster   Operational
zh2-compact   Operational   ? Operational
USA Operational
us2.compact   Operational
South Africa Operational
sa1.compact   Operational
United Kingdom Operational
uk1.compact   Operational
Germany Operational
de1.compact   Operational
Finland Operational
fi1.compact   Operational
on-premise servers   Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jan 21, 2018

No incidents reported today.

Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018
Resolved - This incident has been resolved.
Jan 18, 17:59 CET
Identified - We identified the site which causes high load on the system and technically limit the ability to create load. Slow page loads can still happen but all sites are online based on our monitoring.
Our team is working on solving the issue.
Jan 18, 17:27 CET
Investigating - We're seeing unusually high load on uk1-compact. Our engineers are investigating the cause of the issue.
Jan 18, 16:26 CET
Jan 17, 2018
Resolved - This incident has been resolved.
Jan 17, 12:34 CET
Monitoring - At 08:44 CET our upstream provider adapted the routing to mitigate the issues we're seeing. Since that time our monitoring shows no issues anymore. We continue to monitor the situation and will take action if needed.
Jan 17, 09:54 CET
Investigating - We are still investigating the issue. We observed elevated deployment errors, this is due to the deployment infrastructure is hosted in Switzerland. If you see failing deployments for your site feel free to get in touch with us and we will look into the issue.
Jan 17, 08:13 CET
Identified - Currently, internet provider init7 is having some connectivity issues. Services which rely on these routes are behaving intermittently at this time. Most significant is impact to deploys of GitHub hosted repositories.
Jan 17, 00:22 CET
Completed - The scheduled maintenance has been completed.
Jan 17, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 22:00 CET
Scheduled - We are conducting regular maintenance on our systems.
Jan 16, 17:50 CET
Jan 15, 2018
Resolved - *Ubuntu LTS*
We successfully updated and patched all Ubuntu LTS Servers during the emergency Maintenance Window last Thursday.

With this all Servers at are patched against Spectre & Meltdown.
Jan 15, 13:31 CET
Update - *Ubuntu LTS*:
Our tests of the patched Ubuntu kernel are positive and we are conducting an Emergency Maintenance tonight during the same hours like usual Maintenance.
Jan 11, 15:35 CET
Update - *RedHat Enterprise Linux:*
We successfully updated and patched all RedHat Enterprise Servers during the regular Maintenance Window last night.

*Ubuntu LTS*:
Ubuntu released Kernel Patches yesterday January 9th. We are currently conducting tests with these new kernels and are planning to conduct an emergency maintenance in the night of Thursday 11th to Friday 12th January. We will update as soon as we have more information.
Jan 10, 16:00 CET
Identified - We are actively monitoring and update all our Server to mitigate the Spectre & Meltdown attacks.
At we are running two different Operating Systems: Ubuntu LTS and RedHat Enterprise Linux.

*RedHat Enterprise Linux*
RedHat released updates for their systems:
We are actively updating and patching all Servers with these patches. Current estimation is that this is finished within 24h.

*Ubuntu LTS*
Ubuntu has no official patches yet:
As soon as patches are released we will start updating and patching all Servers.
Jan 9, 18:48 CET
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 10, 2018
Resolved - Active Monitoring shows no signs of any more issues. We are planning to preemptively scale the DE1 servers in order to be more prepared for load spikes in the future.
Jan 10, 15:56 CET
Monitoring - The source for the problem has been found and resolved. We are actively monitoring the servers.
Jan 10, 15:08 CET
Investigating - We see a load spike on de1-compact at the moment. This can cause issues to the availability of your sites. Our engineers are already working on that issue.

We'll update this ticket as soon as more information become available
Jan 10, 15:03 CET
Jan 9, 2018
Resolved - This incident has been resolved.
Jan 9, 17:21 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 9, 11:52 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 9, 11:36 CET
Investigating - Our monitoring shows issues with the cluster. Our engineers are looking into the situation.
Jan 9, 11:20 CET
Jan 8, 2018

No incidents reported.

Jan 7, 2018

No incidents reported.