CH1-Lagoon availability issues

Incident Report for amazee.io

Resolved

This incident has been resolved.

Posted Feb 05, 2020 - 15:38 UTC

Monitoring

Init7 reports that a restart of a router has been completed and services are stabilizing.

Posted Feb 04, 2020 - 17:37 UTC

Identified

The issue has been confirmed by our upstream provider. This issue will not affect all sites.
We'll update this issue as soon as new information becomes available.

Statuspage of Init7 https://as13030.net/status.php?ticket=4212949
#4212949 (2020-02-04 16:00): Packetloss between Zurich (ZRH2) and Frankfurt (FRA3)

Posted Feb 04, 2020 - 16:02 UTC

Update

We are currently seeing connectivity issues towards ch1.lagoon - This seems to be a networking issue on a provider level. We're in contact with our upstream providers to see if this issue can be observed on their network.

Posted Feb 04, 2020 - 15:06 UTC

Investigating

We are currently investigating this issue.

Posted Feb 04, 2020 - 14:54 UTC