de1-compact availability issues

Incident Report for amazee.io

Resolved

This incident has been resolved.

Posted Mar 12, 2020 - 14:42 UTC

Monitoring

All sites are back online - our team is monitoring the situation

Posted Mar 12, 2020 - 13:11 UTC

Update

We are still working together with GTT to solve the issue on the infrastructure side. The issue has been escalated on their end.

Posted Mar 12, 2020 - 12:38 UTC

Update

GTT our Infrastructure provider is working on finding and resolving the issue. Our team is currently on standby as the issue is on the providers infrastructure.

Posted Mar 12, 2020 - 11:51 UTC

Update

We have just escalated this issue to our infrastructure provider and wait for a follow up. The issue seems to be caused on the providers end.

Posted Mar 12, 2020 - 11:15 UTC

Update

We are currently looking into the availability issues with our de1-compact hosting region. Currently this looks like a problem connected to our infrastructure provider.

Posted Mar 12, 2020 - 10:51 UTC

Investigating

We are currently investigating this issue.

Posted Mar 12, 2020 - 10:45 UTC