DE1-Compact service interruption

Incident Report for amazee.io

Resolved

de1.compact has been stable for a time now, closing this incident.

Posted Feb 21, 2018 - 23:45 UTC

Monitoring

According to our monitoring the situation is back to normal. We'll continue to monitor the server and the packet loss levels.

Posted Feb 21, 2018 - 12:38 UTC

Identified

The issue has been identified and we're working on a solution together with our datacenter provider.

Posted Feb 21, 2018 - 12:21 UTC

Update

We're seeing unusually high packet loss towards the network of our datacenter in Germany. We just involved the network engineers on the datacenter side to look into the issues.

Posted Feb 21, 2018 - 11:48 UTC

Investigating

We are currently investigating this issue.

Posted Feb 21, 2018 - 11:36 UTC