amazee.io had planned to upgrade the ch1.lagoon cluster on October 11, 2018. However, due to persistent issues being experienced on the cluster, we have decided to trigger an emergency maintenance window, and begin upgrading the cluster immediately. We believe that this will bring stability to the cluster, and resolve the issues being experienced by a number of our customers.
Our team is currently polishing the plans for the upgrade, and will post a follow up as soon as we have solidified the strategy and timeline for the upgrade.
We are sorry for any inconvenience this may cause, and would like to assure our customers that we are doing everything within our power to keep downtime to an absolute minimum.
If you need any further information, our engineering team are available on Slack & Rocketchat. You are also welcome to reach out to us via email using firstname.lastname@example.org