uk1 downtime

Incident Report for amazee.io

Resolved

The disruption of the database service has been traced back to a specific project on the uk1.compact server. We are in contact with the engineers to mitigate the issue for the future.

Posted Jul 25, 2018 - 16:59 UTC

Monitoring

We restarted the failed Database Server and monitoring the situation

Posted Jul 25, 2018 - 16:29 UTC

Identified

A long-running mysql query has blocked the DB, we are stopping the query and restart database services.

Posted Jul 25, 2018 - 16:27 UTC

Investigating

We are currently investigating this issue.

Posted Jul 25, 2018 - 16:11 UTC